Returns & Exchanges
We want you to be fully satisfied with your investment, which is why we offer free returns and exchanges on all unworn boots within 30 days of delivery. Please ensure your footwear is tried on only on carpeted surfaces to avoid scuffing the leather soles.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be generated; simply download and print it to begin the shipping process.
- 3.Pack Your Boots
Place the unworn boots in their original packaging, ensuring all accessories like extra laces or dust bags are included before sealing the box.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or ship your new pair within 3-5 business days of receipt.